Find the critical information that both Human Resources and Information technology need to be successful when implementing HR Case Management in ServiceNow. Hearing the terms HR or Human Resources typically causes most IT folks to run and hide. In most organizations, Human Resources are seen as a required function that facilitates the on boarding and…
Archives.
Case Study: Service Experts Implemented Launch – Quickstart for ServiceNow
This case study will demonstrate how Intréis partnered with Service Experts to implement ServiceNow in just six short weeks. At the heart of this project’s success was Intréis’ Launch – Quickstart for ServiceNow product, which enables a quick, yet effective basic platform implementation. Service Experts – Launch Case Study Not every organization has the internal…
3 Critical Success Factors For GRC Implementations
The sheer volume of controls your organization needs to operate can become overwhelming and can quickly overtake your IT organization, especially if you work for a company: In a regulated industry such as Health Care, Financial Services, eCommerce. Which is publicly traded That does business internationally That adheres to best-practice frameworks such as ITIL, COBIT,…
Supercharger vs. Brake Pads in the Battle for Innovation.
This summer has been great. Due to an unexpected influx of cash I was finally able to make some important modifications to my car. As I mentioned in my previous post Tooling-up for Growth I started with the basics: New suspension including an RTV brace for added safety and stability New tow hooks (front and…
Hope Is Not A Plan: The Value of Deliberate GRC Planning
We’ve all heard it – “Let’s just implement “x” and hope that it works”. But in reality, how often does it? Sometimes, if we get lucky, but rarely does it yield the long-term, repeatable results we want. Deliberate, strategic planning is especially critical in the Governance, Risk, and Compliance (GRC) sector, where regulatory and reputational…
Opposite of Good is Great
Getting to the next level of performance sometimes means you have to do things differently. When I first began tracking my car I had to throw away most of what I learned driving on the street. There were many old habits I had to break and I spent a lot of time just re-training my…
Agility by Design
When I did my first autocross I lined up behind a dozen, high-end sports cars and I wasn’t quite sure if I could compete. As I watched each car go through the course, I listened to the other driver’s lap times as they finished and my anxiousness grew. Finally, I was up and the instructor…