ServiceNow Service Relationship Management.


Implementing Service Relationship Management (SRM) beyond IT can help organizations enhance relationships across all aspects of their business.  By using the same best practice frameworks used in IT, companies can quickly enhance service quality in departments such as Legal, Finance, Marketing, and HR.


With our unique approach to process design, Intreis helps define processes that satisfy both service and compliance requirements such as SOX and HIPAA, which enables higher levels of performance across all departments within the enterprise.  This integrated approach helps organizations achieve a greater level of efficiency, business insight, and a competitive advantage in the market.


Some of the processes we’ve helped our customers define, implement, and automate, include: 

  • Enterprise Governance, Risk, and Compliance (eGRC)
  • Vendor Management
  • Quality Management
  • Legal
  • Finance
  • HR
  • Facilities Management
  • Marketing

Service Management

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